Got Questions? We've Got Answers!
Frequently Asked Questions
GETTING STARTED
Easily schedule online through our website or call us to discuss your needs and arrange an appointment.
Please tidy up clutter and secure valuables/sensitive items before our arrival to ensure efficient cleaning.
Your preference! Many clients choose to be away for convenience, but you’re welcome to stay if desired.
Contact us as soon as possible. We’ll do our best to accommodate changes to your appointment.
WHAT'S INCLUDED
Our deep cleaning service typically covers dusting, vacuuming, mopping, surface cleaning in kitchens and bathrooms, and tidying up living areas.
Our move in/out cleaning service provides a thorough deep clean of all areas, paying special attention to often-overlooked spaces such as inside cabinets, drawers, appliances, and ensuring a meticulous cleaning of bathrooms and kitchens.
We provide deep and thorough carpet cleaning services, utilizing advanced equipment and eco-friendly solutions to remove dirt, stains, and allergens. Our expert technicians pre-treat stubborn spots, extract embedded dirt, and sanitize high-traffic areas, restoring your carpets’ vibrant color and texture. Regular cleaning extends carpet lifespan, improves indoor air quality, and maintains a healthy and inviting environment.
We deliver comprehensive commercial cleaning services, including floor care, carpet maintenance, restroom sanitation, break room and kitchen cleaning, dusting, polishing, and window cleaning. Our team also handles trash removal, supply restocking, and special event cleanup, ensuring your workspace remains clean, organized, and professional.
TRUST & SAFETY
Yes, our cleaners are fully insured and bonded to provide you with maximum protection and peace of mind, ensuring that you, your home, and your belongings are safeguarded against any unforeseen incidents.
Absolutely! Our cleaners are professionally trained, reliable, trustworthy, and respectful of your home and privacy. We understand the importance of trust and take every precaution to ensure your security. Our team carries identification, works efficiently and respectfully, and keeps your keys and access information secure.
We take home security seriously. Our cleaners undergo rigorous background checks and thorough training to guarantee they are trustworthy and reliable. We also have strict protocols in place to safeguard your property, including securing valuables and sensitive items, respecting private areas, and maintaining confidentiality.
We prioritize health and safety, following all recommended CDC guidelines for COVID-19 safety. Our cleaners wear masks, wash and sanitize their hands frequently, and disinfect equipment between jobs, ensuring a safe environment for our clients.
MISCELLANEOUS
Book as early as possible to secure your preferred time slot. We also accommodate last-minute bookings when available.
Yes, discounts are available for recurring cleaning services. Contact us for pricing and discount details.
Absolutely! We tailor our services to fit your unique needs. Just let us know your requirements.
We accept various payment methods, including credit/debit cards, cash, and online payment platforms for your convenience.